Insurance FAQs

1. Will checking on my deductible or inquiring about an auto glass claim raise my insurance rates?

Asking your insurance provider about your policy coverage and deductibles is generally not considered a claim. To be certain, please refer to your insurance policy.

2. Will filing an auto glass claim count towards my insurance policy?

In many cases, insurance companies will not count auto glass damage as a claim on your policy. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific coverage.

3. What if I only have liability coverage?

Because liability insurance only provides coverage for damages to another vehicle, auto glass services are not covered under your liability policy. Safelite offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express.

4. Will all insurance companies waive my deductible if my windshield is repaired rather than replaced?

Many insurance companies cover windshield repair at 100 percent coverage with no deductible. A Safelite representative will be happy to help you with your questions regarding insurance coverage.

5. What if my deductible is the same or more than the auto glass service?

Safelite offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express.

6. Do I need to contact my agent or insurance company before I contact Safelite?

We're experts at verifying coverage, filing the claim and handling all the paperwork. Our affiliate company, Safelite Solutions, administers auto glass programs for more than 100 insurance companies. In many cases, we have coverage information available online. If not, we'll contact your insurance company and submit the claim on your behalf.

Auto Glass Insurance Claim Facts:

Auto glass is usually covered under the comprehensive portion of your auto policy.

Many insurance companies will waive your deductible if your windshield can be repaired instead of replaced.

If you have a comprehensive deductible, you will be responsible for paying the amount of your deductible and your insurance company will be billed for the remaining amount of the service.

If you have any questions about filing a claim for your auto glass service, a trained Safelite representative will be happy to answer any of your questions or guide you through the process. Just call 1-310-828-8604.

Why you should contact us for your windshield repair needs.

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Ask The Experts at STARTRONICS!

In order to maintain your safety, it is important to do what is necessary to keep your automobile operating at peak performance.

Much like auto glass helps support the structural integrity of your vehicle, each part of your vehicle has its own key duties.

Our Ask the Experts section is updated every Month to provide you with the most up-to-date information on keeping your vehicle good as new.

This Monthly focus: Wiper Blades.

How to maintain your windshield wipers Blades?

Wiper blades are critical to your safety. It's important to have wiper blades replaced every six months, (Summer / Winter) as many of the most important driving decisions are based on a clear, unobstructed Windshield view.

By following the three steps below, you may extend the life of your windshield wipers blades.

1. Inspect your wipers regularly

Here's what you should look for when inspecting your wipers blades:

• Cracked rubber - Splits and slashes in the rubber are evidence of wear Contaminated rubber - Road film or chemicals can adhere to the rubber refil surface, causing smears across the Windshield and Rear glass.
• Torn rubber - Element pulls away from its support structure, creating a "slapping" "Squeaky" sound when in use.
• Improperly installed refill - A wiper blade refill that is too short, too long or not properly installed in the blade support structure may scratch the front windshield or rear glass.
• Park set rubber - Direct sunlight and extreme temperature hot / cold change can cause the rubber blade to harden and lose flexibility, resulting in an uneven wiper sweep.
• Damage superstructure - Ice scrapers and car wash Facilities can bend wiper arms, blades or refills and make wipers less effective.
• Abrasion-worn rubber - Winter & Summer conditions or worn rubber elements can cause ragged edges and reduce wiper sweep coverage

2. Clean your wiper blades frequently

To clean your wiper blades, apply non-abrasive glass cleaner or windshield washer solvent with a soft cloth or a cotton swab. Please consult your owner's manual to see if the manufacturer recommends a specific cleaning solution.

3. Remove ice and snow

Be sure to thoroughly clean ice and snow from your windshield and blades before operating your wipers. Heavy ice and snow can damange your blades or cause the wipers to shut off in the event of an overload. If this happens, please consult your owner's manual and follow the manufacturer's suggestions.

STARTRONICS Tech recommends replacing your wiper blades every six months or 6,000 miles.

STARTRONICS ® AutoGlass now makes it easy to replace blades by offering quality Motor Trend™ windshield wipers Blades with auto glass service. We'll even install them. Value, convenience and safety - just what you would expect from STARTRONICS auto glass experts.